Contact Us

For general information, call City Hall at (650) 329-2100, or visit our Phone and Email Directory to contact a specific department.

The City of Palo Alto City Hall is located at 250 Hamilton Ave., Palo Alto, CA 94301.

General email address for each department

Administrative Services Department: adminsvcs@paloalto.gov
Community Services Department: enjoyonline@paloalto.gov or parks@paloalto.gov
Fire: fire@paloalto.gov
Human Resources Department: HR@paloalto.gov
Information Technology Department: OfficeOfTheCIO@paloalto.gov
Library Department: pa.library@paloalto.gov
Office of Emergency Services: OES@paloalto.gov
Planning and Development Services Department: plandiv.info@paloalto.gov or building@paloalto.gov
Police: pd@paloalto.gov
Public Works Department: pwd@paloalto.gov
Utilities Department: UtilitiesCustomerService@paloalto.gov

Office of the City Manager: citymgr@paloalto.gov
Office of the City Attorney: city.attorney@paloalto.gov
Office of the City Auditor: city.auditor@paloalto.gov
Office of the City Clerk: city.clerk@paloalto.gov