Phone Directory

Abandoned Vehicles Hotline

Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: (650) 329-2258
Fax: (650) 617-3120
Email: pd@paloalto.gov
Use Hotline to report a vehicle you believe to be abandoned

Accident (Vehicle): Reporting & Communications

Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: (650) 329-2413
Fax: (650) 617-3120
Email: pd@paloalto.gov
Or contact Police Desk at (650) 329-2406

ADA (Americans with Disabilities Act) Coordinator

Commercial Center, 285 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2550
Fax: (650) 329-2240
Email: ada@paloalto.gov

Adult Entertainment Establishment

Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: (650) 329-2130

Alarms, Payment - Revenue Collections City Hall

250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2130
Fax: (650) 617-3122

Alarms (including Intrusion Alarms)

Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: (650) 329-2130
Fax: (650) 326-8819
Email: pd@paloalto.gov

Animal Bites

Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: (650) 329-2413

Animal Services: General (Licenses, Adoption)

Animal Services, 3281 East Bayshore Road, Palo Alto, CA 94301
Phone: (650) 496-5971
Fax: (650) 856-8591
Email: pd@paloalto.gov
Open Monday - Saturday, 11:00am - 5:30pm; closed 9/80 Fridays and holidays.
After-hours emergency:(650) 329-2413

Animal Services: Spay & Neuter Clinic

Animal Services, 3281 East Bayshore Road, Palo Alto, CA 94301
Phone: (650) 496-5933
Fax: (650) 856-8591
Email: pd@paloalto.gov
Monday - Saturday 11 am to 5:30 pm

Antennas/Satellite Dishes

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2441
Fax: (650) 329-2154
Email: plandiv.info@paloalto.gov
Building: (650) 329-2496

Aquatics

Mitchell Park Community Center, 3700 Middlefield Road, Palo Alto, CA 94303
Phone: (650) 463-4929

Arborist (Trees)

Municipal Service Center, 3201 East Bayshore Road, Palo Alto, CA 94303
Phone: (650) 496-5953
Fax: (650) 852-9289
Email: pwps@paloalto.gov

Architectural Review

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2441
Fax: (650) 329-2154
Email: plandiv.info@paloalto.gov
Interior Changes – Building: (650) 329-2496

Asbestos Check - Cal OSHA (City Liaison)

Phone: (650) 703-5501

Ashes - Scattering

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2406
Ashes from cremation may be scattered on private property - call Police (650) 329-2413 with questions

Athletic Field Reservations

Mitchell Park Community Center, 3700 Middlefield Road, Palo Alto, CA 94303
Phone: (650) 463-4928
Fax: (650) 321-5612
Alternate number: (650) 463-4900
Field Conditions: (650) 329-2697

Barking Dogs or Complaints

Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: (650) 329-2413

Basic Life Support - BLS Non-Emergency

Phone: (650) 329-2613

Baylands Athletic Center - Field Reservations

Baylands Athletic Center, 1900 Geng Road, Palo Alto, CA 94303
Phone: (650) 329-2697

Baylands Duck Pond - Baylands Rangers

Baylands, 2775 Embarcadero Road, Palo Alto, CA 94301
Phone: (650) 617-3156

Baylands Naturalist

Baylands, 2775 Embarcadero Road, Palo Alto, CA 94301
Phone: (650) 329-2382
Fax: (650) 493-5239

Baylands Nature Interpretive Center

Baylands, 2775 Embarcadero Road, Palo Alto, CA 94301
Phone: (650) 329-2506

Baylands Nature Interpretive Center - Rangers

Baylands, 2775 Embarcadero Road, Palo Alto, CA 94301
Phone: (650) 329-2506
Fax: (650) 617-3156

Bench Memorials

Open Space, Parks & Golf Division, 3201 East Bayshore Road, Palo Alto, CA 94303
Phone: (650) 496-5916
Fax: (650) 496-5925
Memorial benches in City parks

Better Business Bureau

Santa Clara County: (408) 278-7400
San Mateo County: (650) 552-9222

Bicycle Citations

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2184

Bicycle Locker Rentals

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2520
Fax: (650) 617-3108
Email: transportation@paloalto.gov

Bicycle Ordinance / Bicycle Safety / Bicycle Licensing

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2184
Fax: (650) 327-6951
Email: fire@paloalto.gov
Lost/stolen/abandoned - Police (650) 329-2413
Licensing - Fire Dept (650) 329-2184
Lockers - Transportation (650) 329-2136

Bicycle Routes - Transportation Division

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2568
Fax: (650) 617-3108
Email: transportation@paloalto.gov

Bicycles - Found/Stolen

Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: (650) 329-2413
Email: pd@paloalto.gov

Block Parties

Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: (650) 329-2130
Fax: (650) 617-3120
Email: pd@paloalto.gov

Boards & Commissions, Applications

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2571
Fax: (650) 328-3831
Email: city.clerk@paloalto.gov

Bol Park - Laguna Avenue - Turf Reservations

Between Barron and Matadero, Palo Alto, CA
Fax: (650) 329-2697
Park maintenance: (650) 496-6962

Boulware (John) Park - Turf Reservations

John Boulware Park, 390 Fernando Street, Palo Alto, CA
Phone: (650) 329-2697
Park maintenance: (650) 496-6962

Bowden Park - Turf Reservations

Phone: (650) 329-2697
Park maintenance: (650) 496-6962

Bowling Green - Facility Rentals

Palo Alto Lawn Bowls Club, 474 Embarcadero Road, Palo Alto, CA
Phone: (650) 323-2575

Bowling Green - Turf Reservations

Palo Alto Lawn Bowls Club, 474 Embarcadero Road, Palo Alto, CA
Phone: (650) 329-2510
Park maintenance: (650) 496-6962

Briones Park - Turf Reservations

Arastradero Road and Clemo Avenue, Palo Alto, CA
Phone: (650) 329-2697
General Maintenance (650) 496-6962

Brown Bag Concert Series

Lytton and Ramona Street, Palo Alto, CA
Phone: (650) 463-4940
Fax: (650) 321-5612

Building Ownership (by address)

Commercial Center, 285 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2496
Fax: (650) 329-2240
Email: building@paloalto.gov

Building Permits

Commercial Center, 285 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2496
Fax: (650) 329-2240
Email: building@paloalto.gov

Building Permits Inspections-Development Center

Phone: (650) 329-2496

Burglary Investigation - Police Dept

Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: (650) 329-2248
Fax: (650) 329-2565
Email: pd@paloalto.gov

Bus Passes (VTA)

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2317
Fax: (650) 617-3122
Email: adminsvcs@paloalto.gov

Business Registry, Business Tax, and Business Improvement District

Phone: (650) 838-2882
Email: PaloAlto@hdlgov.com

Note: The City of Palo Alto has a Business Registry program and issues Business Registry Certificates. The City partnered with HdL Companies, based in Fresno, CA, to administer the Business Registry and Business Tax program by accepting online applications, filings, and payments, and performing compliance and enforcement activities. More information can be found here.

To contact Administrative Services about these programs, please email richard.claeys@paloalto.gov

Byxbee Hills Recreation Area

Phone: (650) 617-3156
Also referred to as the "Art Park"

Cable TV - AT&T Liaison

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2182

Census Data - Demographics

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2441
Fax: (650) 329-2154
Email: plandiv.info@paloalto.gov

Certificates of Compliance

Commercial Center, 285 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2496
Email: pwecips@paloalto.gov
Public Works Engineering Services

Child Care - Family Services Manager

Cubberley Community Center - T2, 4000 Middlefield Road, Palo Alto, CA 94306
Phone: (650) 463-4953
Fax: (650) 856-8756

Child Safety Car Seat Inspection

Stanford Drive, 300 Pasteur Drive, Stanford, CA 94305
Phone: (650) 736-2981

Children's Theater & Box Office

3700 Middlefield Road, Palo Alto, CA 94303
Phone: (650) 463-4930
Email: childrens.theatre@paloalto.gov

Citations: Equipment Sign Off

Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: (650) 329-2406
Fax: (650) 326-8819
Email: pd@paloalto.gov

Citations: Parking

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2252
Fax: (650) 617-3122
Revenue Collections

City Clerk

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2571
Fax: (650) 328-3631
Email: city.clerk@paloalto.gov

City Council

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2571
Fax: (650) 328-3631
Email: city.council@paloalto.gov

City Engineering Inspector

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 496-6929
Fax: (650) 852-9289
Email: pwecips@paloalto.gov

City Hall Lobby - Civic Center

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2100
Fax: (650) 325-5025
Designated free-speech area, with guidelines Application: Police (650) 329-2147
Vendor/Special Event: CSD (650) 463-4929
Maintenance: (650) 329-2103
Trees/Plants: (650) 496-6905
Reservations: (650) 496-6950 or (650) 463-4929

City of Palo Alto: Accounts Payable

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2399
Fax: (650) 323-8356
Email: adminsvcs@paloalto.gov

City of Palo Alto: Accounts Receivable (Revenue Collections)

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2317
Fax: (650) 617-3122
Email: adminsvcs@paloalto.gov

City of Palo Alto: Administrative Services

4th Floor, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2692
Fax: (650) 323-8356
Email: adminsvcs@paloalto.gov

City of Palo Alto: Budget Office

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2260
Email: adminsvcs@paloalto.gov

City of Palo Alto: Employment

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2376
Fax: (650) 329-2696
Email: employ@paloalto.gov
Submit resumes online - see current job openings

Code Enforcement (Police Dept. Related)

Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: (650) 329-2130
Fax: (650) 617-3120
Email: pd@paloalto.gov

Code Enforcement (Zoning/Building/Municipal)

Development Center, 285 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2605
Fax: (650) 329-2240
Email: Planning.Enforcement@paloalto.gov

Cogswell Plaza: Reservations

Lytton and Bryant, Palo Alto, CA
Phone: (650) 329-2697
For maintenance: (650) 496-6962

Commercial Fiber Optics

Phone: (650) 329-2241
Email: darkfiber@paloalto.gov
Find out about the City's fiber service.

Community Development Block Grant (CDBG)

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2428
Fax: (650) 329-2154
Email: plandiv.info@paloalto.gov
Federal Block Grant administration

Community Garden Coordinator

MSC - A, 3201 E. Bayshore Avenue, Palo Alto, CA
Phone: (650) 496-5980
Fax: (650) 496-5925

Community Services Administration

Lucie Stern Community Center, 1305 Middlefield Road, Palo Alto, CA 94301
Phone: (650) 463-4902
Email: enjoyonline@paloalto.gov
Parks & Recreation Commission: (650) 329-2581
Parks Tree Pruning/Trimming: (650) 496-5953
Fee Reduction Program: (650) 463-4900

Community Theatre

Cubberley Community Theatre: 4120 Middlefield Road, Palo Alto, CA 94306
Phone: (650) 329-2602

Community Theatre Operations

Cubberly Community Center, 4000 Middlefield Road, T2, Palo Alto, CA 94303
Phone: (650) 329-2602
Fax: (650) 463-4944

Compost Info - Zero Waste Palo Alto

Municipal Service Center, 3201 East Bayshore Road, Palo Alto, CA 94303
Phone: (650) 496-5910
Fax: (650) 852-9289
Email: zerowaste@paloalto.gov
Home composting info & Bay-Friendly Garden Workshops

Conservation Programs

Phone: (650) 329-2241
Email: cpauresidential@paloalto.gov
Get information on how to conserve energy and water.

Contractor's Workers Comp.

Commercial Center, 285 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2496
Fax: (650) 329-2240
Email: building@paloalto.gov

Crane Permits - Transportation Division

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2520
Fax: (650) 617-3108
Email: transportation@paloalto.gov

Creek Maintenance - Santa Clara Valley Water District

Santa Clara Valley Water District office, 5750 Almaden Expwy, San Jose, CA
Phone: (408) 265-2600

Cubberley Community Center

Cubberley Community Center - T2, 4000 Middlefield Road, Palo Alto, CA 94306
Phone: (650) 329-2418
Fax: (650) 856-8756

Cubberley Community Center: Facility Rentals

Cubberley Community Center - T2, 4000 Middlefield Road, Palo Alto, CA 94306
Phone: (650) 329-2418
Fax: (650) 856-8756
Room rentals at Cubberley Community Center - general information about Cubberley

Cubberley Community Theatre

Cubberley Community Center - T2, 4000 Middlefield Road, Palo Alto, CA 94306
Phone: (650) 329-2418
Fax: (650) 856-8756

Dark Fiber

Phone: (650) 329-2241
Email: darkfiber@paloalto.gov

Deceased Animal Pickup

Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: (650) 329-2413

Development Services

Commercial Center, 285 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2496
Hours: 8:30AM - 4:30PM

Dog Licenses: Purchase or Renew

Animal Services, 3281 East Bayshore Road, Palo Alto, CA 94301
Phone: (650) 496-5971
Fax: (650) 856-8591

Dog Runs - Maintenance

Parks Operations - MSC - A, 3201 E. Bayshore Avenue, Palo Alto, CA
Phone: (650) 496-6960
Fax: (650) 496-5925
Mitchell Park, 600 East Meadow Greer Park, 1098 Amarillo Hoover Park, 2901 Cowper

Earthquake: Building Structure

Commercial Center, 285 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2496
Fax: (650) 329-2240
Email: building@paloalto.gov
Dial 9-1-1 for emergencies

Economic Development/Redevelopment

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2604
Fax: (650) 325-5025
El Camino Park - Reservations
Phone: (650) 329-2697
General Maintenance: (650) 496-6962
Banners, Code Enforcement: (650) 329-2276

El Palo Alto Park - Reservations

Phone: (650) 329-2697
General Maintenance: (650) 496-6962

Eleanor Pardee Park - Turf Reservations

Eleanor Pardee Park, 851 Center Drive, Palo Alto, CA
Phone: (650) 329-2697
General Maintenance: (650) 496-6962

Elections - City Clerk's Office

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2571
Fax: (650) 328-3631
Email: city.clerk@paloalto.gov

Emergency

Phone: 9-1-1

Emergency Alternative-Cell Phones

Phone: (650) 470-1258

Encroachment Permits

Commercial Center, 285 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2496
Email: pwecips@paloalto.gov

Enid W. Pearson Arastradero Preserve

Page Mill Road, Palo Alto, CA
Phone: (650) 329-2423

Enjoy Catalog - Content Editor/ Advertising Opportunities

Mitchell Park Community Center, 3700 Middlefield Road, Palo Alto, CA 94303
Phone: (650) 463-4952
Fax: (650) 321-5612

Enjoy Classes - Registration Information

Mitchell Park Community Center, 3700 Middlefield Road, Palo Alto, CA 94303
Phone: (650) 463-4900
Fax: (650) 321-5612
Email: enjoyonline@paloalto.gov
Classes, programs for children and adults, recreation, art, aquatics, Children's Theatre, Junior Museum and Zoo, dance sports, summer camps, special interest, class registration, middle school athletics

Environmental Compliance

Regional Water Control Plant, 2501 Embarcadero Way, Palo Alto, CA 94303
Phone: (650) 329-2598
Water Quality Control Plant

Environmental Protection

Phone: (650) 329-2347

Equipment (Fleet) Manager

Municipal Service Center, 3201 East Bayshore Road, Palo Alto, CA 94303
Phone: (650) 496-6948

Esther Clark Park

Phone: (650) 329-2423

Family Resources

Cubberley Community Center - T2, 4000 Middlefield Road, Palo Alto, CA 94306
Phone: (650) 329-2221
Fax: (650) 856-8756
Email: familyresources@paloalto.gov

Fee Reduction Program

Mitchell Park Community Center, 3700 Middlefield Road, Palo Alto, CA 94303
Phone: (650) 463-4952
Fax: (650) 321-5612

FEMA Flood Zones

Commercial Center, 285 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2295
Email: pwecips@paloalto.gov

Field Conditions Hotline

Mitchell Park Community Center, 3700 Middlefield Road, Palo Alto, CA 94303
Phone: (650) 329-2697

Finance Division

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2692
Email: adminsvcs@paloalto.gov

Fire Alarms Info

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2184
Fax: (650) 327-6951
Email: fire@paloalto.gov

Fire Department

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2184
Fax: (650) 327-6951
Email: fire@paloalto.gov

Fire Hydrants

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650 329-2579
Fax: 650 327-6951
Call Utilities regarding leaking hydrants.

Foothills Park

Foothills Park, 3300 Page Mill Road, Palo Alto, CA
Phone: (650) 329-2423

Foothills Park: Camping Reservations

Mitchell Park Community Center, 3700 Middlefield Road, Palo Alto, CA 94303
Phone: (650) 463-4900 or (650) 329-2423
Fax: (650) 321-5612

Foothills Park: Picnic Reservations

Mitchell Park Community Center, 3700 Middlefield Road, Palo Alto, CA 94303
Phone: (650) 463-4900 or (650) 329-2423
Fax: (650) 321-5612

Foothills Park: Rangers

Foothills Park, 3300 Page Mill Road, Palo Alto, CA
Phone: (650) 329-2423
Fax: (650) 917-9647

Fuel Tanks - Spills / Leaks

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301v Phone: (650) 329-2184
For emergencies please dial 9-1-1

Golf Course

Golf Course, 1875 Embarcadero Road, Palo Alto, CA 94303
Phone: (650) 856-0881

Golf Course - Bay Café Club House Restaurant

Golf Course, 1875 Embarcadero Road, Palo Alto, CA 94303
Phone: (650) 856-0999

Golf Maintenance Operation

Golf Course
Phone: (650) 329-2175

Graffiti

Municipal Service Center, 3201 East Bayshore Road, Palo Alto, CA 94303
Phone: (650) 496-6974
Email: pwps@paloalto.gov

Greer Park - Turf Reservations

Greer Park, 1098 Amarillo, Palo Alto, CA
Phone: (650) 329-2697
General Maintenance: (650) 496-6962

Gutter/Curb Repair

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 496-6974
Email: pwps@paloalto.gov

Hazardous Materials - Permits/Enforcement

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 617-3167
Fax: (650) 327-6951
Email: hazmat@paloalto.gov
Enforcement, Environmental Protection, Investigations, Spills, PAMC Title 17 (Storage), Title 15 (Permits) Also Public Works for Household Drop-Off: (650) 496-6980
Photo Finishing and Silver: (650) 496-6932

Household Hazardous Waste Program

Municipal Service Center, 3201 East Bayshore Road, Palo Alto, CA 94303
Phone: (650) 496-6980
Email: zerowaste@paloalto.gov
Residents & small quantity business generators only.

Human Relations Commission

Cubberley Community Center - T2, 4000 Middlefield Road, Palo Alto, CA 94306
Phone: (650) 329-2375
Fax: (650) 856-8756

Human Services Division

Cubberley Community Center - T2, 4000 Middlefield Road, Palo Alto, CA 94306
Phone: (650) 463-4906
Fax: (650) 856-8756

Human Services: Child Care Services

Cubberley Community Center - T2, 4000 Middlefield Road, Palo Alto, CA 94306
Phone: (650) 463-4906
Fax: (650) 856-8756
Email: childcare@paloalto.gov

Impounded Vehicle Release

Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: (650) 329-2406
Fax: (650) 326-8819
Email: pd@paloalto.gov

Information Technology

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2182
Fax: (650) 617-3109
Email: OfficeOfTheCIO@paloalto.gov

Inspector, City Water Gas Wastewater Engineering

Elwell Court, 1007 Elwell Court, Palo Alto, CA
Phone: (650) 566-4555
Fax: (650) 566-4536
Email: Lynn.Krug@paloalto.gov

Junior Museum & Zoo

Junior Museum, 1451 Middlefield Road, Palo Alto, CA 94301
Phone: (650) 329-2111
Fax: (650) 473-1965
Tue-Sun 10 a.m. to 5 p.m.

Leaf Removal/Street Sweeping

Municipal Service Center, 3201 East Bayshore Road, Palo Alto, CA 94303
Phone: (650) 496-5932
Email: pwps@paloalto.gov

Library Administration

Downtown Library, 270 Forest Avenue, Palo Alto, CA 94301
Phone: (650) 329-2516
Fax: (650) 327-7568
Email: library.director@paloalto.gov
M-F 8:30 a.m. - 5:30 p.m.

Library Advisory Commission

Downtown Library, 270 Forest Avenue, Palo Alto, CA 94301
Phone: (650) 329-2516
Email: library.commission@paloalto.gov

Library Branches: Children's Library

Palo Alto Children's Library, 1276 Harriet Street, Palo Alto, CA
Phone: (650) 329-2436
Email: pa_library@paloalto.gov
M-Sat 10-6, Sun 1-5

Library Branches: College Terrace

College Terrace Library, 2300 Wellesley Street, Palo Alto, CA
Phone: (650) 329-2436
Email: pa_library@paloalto.gov
M Closed, Tu-Weds 10-6,Th Closed, F-Sat 10-6, Sun Closed

Library Branches: Downtown Library

Downtown Library, 270 Forest Avenue, Palo Alto, CA 94301
Phone: (650) 329-2436
Email: pa_library@paloalto.gov
Tu-Sat 10-6, Sun-Mon Closed

Library Branches: Mitchell Park Library

Mitchell Park Community Center, 3700 Middlefield Road, Palo Alto, CA
Phone: (650) 329-2436
Email: pa_library@paloalto.gov
Mon -Thurs 10am-9pm, Fri-Sun 10am-6pm

Library Branches: Rinconada Library

Rinconada Library, 1213 Newell Road, Palo Alto, CA 94301
Phone: (650) 329-2436
Email: pa_library@paloalto.gov
M-Th 10am-9pm, Fri-Sun 10am-6pm

Library Department

Downtown Library, 270 Forest Avenue, Palo Alto, CA 94301
Phone: (650) 329-2436
Email: pa.library@paloalto.gov

Library Historian

Cubberley Community Center, 4000 Middlefield Road, Palo Alto, CA 94306
Phone: (650) 617-3100 ext 3211
T 5-8pm, Th 1-5pm

Library: Volunteer Coordinator/Connection

Phone: (650) 617-3100 ext 3215

Liquor License

Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: (650) 329-2556

Lost Found Or Injured Animals

Animal Services, 3281 East Bayshore Road, Palo Alto, CA 94301
Phone: (650) 496-5971

Lucie Stern Community Center

Mitchell Park Community Center, 3700 Middlefield Road, Palo Alto, CA 94303
Phone: (650) 463-4900
Fax: (650) 321-5612
Facility/room rentals: Mitchell Park: (650) 329-2487
Lucie Stern: (650) 463-4900
Cubberley: (650) 329-2418 

Manhole Covers

Municipal Service Center, 3201 East Bayshore Road, Palo Alto, CA 94303
Phone: (650) 496-6917
Email: UtilitiesCustomerService@paloalto.gov
For noisy manhole covers contact Utilities WGW

Middle School Athletics

Mitchell Park Community Center, 3700 Middlefield Road, Palo Alto, CA 94303
Phone: (650) 329-2400
Fax: (650) 321-5612

Mitchell Park Community Center

Mitchell Park, 3800 Middlefield Road, Palo Alto, CA 94301
Phone: (650) 329-2400
Fax: (650) 856-1375

Mitchell Park Community Center: Facility Rental

Mitchell Park, 3800 Middlefield Road, Palo Alto, CA 94301
Phone: (650) 329-2400
Fax: (650) 856-1375

Mitchell Park Community Center: Teen Center (The Drop)

Mitchell Park, 3800 Middlefield Road, Palo Alto, CA 94301
Phone: (650) 329-2487
Fax: (650) 856-1375
At Mitchell Park Community Center Positive Alternatives for Youth (PAY), Youth Center, Ventura Skate Bowl, The Drop, The Sub

Neighborhood Traffic Problems - General

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2520
Fax: (650) 617-3120
Email: pd@paloalto.gov
To file a traffic complaint (speed vehicles, etc.), call the Police Department and leave a voicemail message at (650) 329-2388.

Noise Ordinance

Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: (650) 329-2406
Email: pd@paloalto.gov

Office Of Emergency Services

Phone: (650) 617-3197

Office of the City Attorney

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2171
Fax: (650) 329-2646
Email: city.attorney@paloalto.gov

Office of the City Auditor

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2667
Fax: (650) 329-2297
Email: city.auditor@paloalto.gov

Office of the City Clerk

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2571
Fax: (650) 328-3631
Email: city.clerk@paloalto.gov

Office of the City Manager

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2392
Fax: (650) 325-5025
Email: citymgr@paloalto.gov

Office of the Mayor

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2384
Fax: (650) 328-3631
Email: city.clerk@paloalto.gov

Office of Transportation

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2520 Email: transportation@paloalto.gov

Open Space & Parks Division

Mitchell Park Community Center, 3700 Middlefield Road, Palo Alto, CA 94303
Phone: (650) 496-6962
Fax: (650) 321-5612
Everything green except trees, including tennis courts

Palo Alto Art Center

Palo Alto Art Center, 1313 Newell Road, Palo Alto, CA 94301
Phone: (650) 329-2366
Fax: (650) 326-6165
Email: artcenter@paloalto.gov
Tue-Sat 10 am-5 pm; Tue,Wed & Thur 7-10 pm; Sun 1-5 pm

Palo Alto Players Box Office

Lucie Stern Community Center, 1305 Middlefield Road, Palo Alto, CA 94301
Phone: (650) 329-0891

Parades (Permits & Filming)

Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: (650) 329-2459
Fax: (650) 617-3120
Email: pd@paloalto.gov

Paramedics - Billing

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2318
Also billing re Fire Department: (650) 329-2532

Park Maintenance Operations

MSC - A , 3201 E. Bayshore , Palo Alto, CA 94301
Phone: (650) 496-6950
Fax: (650) 496-5925

Parking Permits (Revenue Collections)

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2317
Fax: (650) 617-3122
Email: adminsvcs@paloalto.gov

Parking Violations/Tickets

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2252

Parking-Temporary Street Parking

Commercial Center, 285 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2496
Fax: (650) 329-2240
Applies to Cal Ave and Downtown Parking Districts Only

Parks And Recreation Commission

Mitchell Park Community Center, 3700 Middlefield Road, Palo Alto, CA 94303
Phone: (650) 496-6962
Fax: (650) 496-5925
Email: enjoyonline@paloalto.gov

Parks: General Information

MSC - A , 3201 E. Bayshore , Palo Alto, CA 94301
Phone: (650) 496-6962
Fax: (650) 496-5925

Peers Park - Turf Reservations

Phone: (650) 329-2697
General Maintenance: (650) 496-6962

Permits: Building & Demolition

Commercial Center, 285 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2496
Fax: (650) 329-2240
Email: building@paloalto.gov

Permits: Street Work/Encroachment

Commercial Center, 285 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2496
Email: pwecips@paloalto.gov

Permits: Use and Occupancy

Commercial Center, 285 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2496
Fax: (650) 329-2240
Email: building@paloalto.gov
contact Fire Department at (650) 329-2184

Planning & Community Environment

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2441
Fax: (650) 329-2154
Email: plandiv.info@paloalto.gov

Planning & Community Environment: Administration

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2441
Fax: (650) 329-2154
Email: plandiv.info@paloalto.gov

Police Department

Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: (650) 329-2406
Fax: (650) 617-3120
Email: pd@paloalto.gov

Police Dept: Driveways - Vehicle Blocking

Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: (650) 329-2413

Police Dept: False Alarm

Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: (650) 329-2130
Fax: (650) 617-3120
Email: pd@paloalto.gov
Payments - Revenue Collections: (650) 329-2318

Police Dept: Firearms/Concealed Weapons - Registration

Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: (650) 329-2394

Police Dept: Fraud

Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: (650) 329-2559
Also for fraudulent documents

Police Dept: Juvenile Officer

Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: (650) 329-2274

Police Dept: Lost and Found

Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: (650) 329-2406
Fax: (650) 326-8819
Email: pd@paloalto.gov

Police Dept: Missing Persons

Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: (650) 329-2558
Fax: (650) 329-2565
Email: pd@paloalto.gov

Police Dept: Moving Violations - Reporting

Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: (650) 329-2413
Fax: (650) 617-3120
Email: pd@paloalto.gov

Police Dept: Picketing (Permit/Rules)

Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: (650) 329-2459
Fax: (650) 617-3120
Email: pd@paloalto.gov

Police Dept: Property Damage

Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: (650) 329-2406

Police Dept: Radar Enforcement

Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: (650) 329-2683
Fax: (650) 617-3120
Email: pd@paloalto.gov

Police Dept: Recruiting

Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: (650) 329-2601

Police Dept: Smoking Ordinance (Enforcement)

Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: (650) 329-2413
Fax: (650) 617-3120
Email: pd@paloalto.gov
Legal, Attorney's Office: (650) 329-2171
Copy of Ordinance, Clerk's Office: (650) 329-2571

Police Dept: Solicitation Permit

Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: (650) 329-2130

Police Non-Emergency

Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: (650) 329-2413
Dial 9-1-1 for emergencies. Above number is for non-emergencies only.

Property Line Information

Commercial Center, 285 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2496
Email: pwecips@paloalto.gov

Property Ownership & Address

Commercial Center, 285 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2496
Email: pwecips@paloalto.gov
Public Works Engineering Services

Public Art Commission

Phone: (650) 329-2227

Public Art Program

Palo Alto Art Center, 1313 Newell Road, Palo Alto, CA 94301
Phone: (650) 326-2227
Fax: (650) 326-6165
Email: artcenter@paloalto.gov
The City of Palo Alto adopted Municipal Ordinances 2.18 and 2.26 in 1975, creating the Visual Arts Jury and establishing the Art In Public Places Program.

Public Information Hotline (During Emergencies)

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2420
Recorded information regarding local emergencies

Public Works Department

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2151
Email: pwd@paloalto.gov

Public Works Engineering Services

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2295
Email: pwecips@paloalto.gov

Public Works Public Services

Municipal Service Center, 3201 East Bayshore Road, Palo Alto, CA 94303
Phone: (650) 496-6974
Email: pwps@paloalto.gov
After hours or for 24-hour emergencies call (650) 329-2413

Public Works: After Hours Number

Phone: (650) 329-2413

Purchasing And Contracts

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2271
Email: adminsvcs@paloalto.gov

Pushcarts

Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: (650) 329-2130

Real Estate Division

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2264
Email: real.property@paloalto.gov

Reclaimed Water

Regional Water Control Plant, 2501 Embarcadero Way, Palo Alto, CA 94303
Phone: (650) 329-2598
Email: cpau@paloalto.gov

Recreation & Golf Division

Mitchell Park Community Center, 3700 Middlefield Road, Palo Alto, CA 94303
Phone: (650) 463-4900
Fax: (650) 321-5612

Recycling Collection - GreenWaste

Green Waste, 2000 Geng Road, Palo Alto, CA
Phone: (650) 493-4894
Fax: (650) 493-2537
Email: zerowaste@paloalto.gov
Service questions, debris boxes and annual pickups

Recycling Information - Zero Waste

Municipal Service Center, 3201 East Bayshore Road, Palo Alto, CA 94303
Phone: (650) 496-5910
Fax: (650) 496-5910
Email: zerowaste@paloalto.gov
Stanford, 701 Serra (next to fire station) (650) 723-0919

Revenue Collections/Bill Payments

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2317
Fax: (650) 617-3122
Email: adminsvcs@paloalto.gov

Rinconada and Mitchell Parks: Picnic Reservations

Mitchell Park Community Center, 3700 Middlefield Road, Palo Alto, CA 94303
Phone: (650) 463-4900
Fax: (650) 321-5612
Also Special Events reservations, call (650) 329-2510

Rinconada Pool

Rinconada Park, 777 Embarcadero Road, Palo Alto, CA 94301
Phone: (650) 329-2351
Fax: (650) 321-5612
Also Rinconada Pool swim hotline is (650) 463-4914

Rinconada Pool (Hotline)

Rinconada Pool, 777 Embarcadero Road, Palo Alto, CA 94301
Phone: (650) 463-4914
Recreation swimming open Sundays beginning May 12 from 12:30 to 4:30 pm. Direct number to pool (when open) is (650) 329-2351.

Safe Routes to School (biking/walking to school)

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2520 (press 4)
Email: SafeRoutes@paloalto.gov 

Sandbag Information - Santa Clara Valley Water District

Phone: (888) 439-6624

Sandbags

Municipal Service Center, 3201 East Bayshore Road, Palo Alto, CA 94303
Phone: (650) 496-6974
Fax: (650) 852-9289
Email: pwps@paloalto.gov
10 bags per resident vehicle per trip

Sewage Treatment Plant

Regional Water Control Plant, 2501 Embarcadero Way, Palo Alto, CA 94303
Phone: (650) 329-2598
Fax: (650) 494-3531
Email: pwd@paloalto.gov

Sewer Blockage and Overflows

Phone: (650) 329-2579

Shopping Carts (Abandoned)

Municipal Service Center, 3201 East Bayshore Road, Palo Alto, CA 94303
Contact the individual store manager for pickup.

Shoreline Noise Complaints In-Season

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2631

Sidewalk Repairs

Municipal Service Center, 3201 East Bayshore Road, Palo Alto, CA 94303
Phone: (650) 496-6974
Email: pwps@paloalto.gov

Sister City Program-Neighbors Abroad

Phone: (650) 329-2218

Smart Energy Program (Resident Rebates)

Phone: (650) 329-2241
Email: cpauresidential@paloalto.gov
Get a rebate for making your home more efficient!

Solar Electric (PV)

Phone: (650) 329-2241
Fax: (650) 617-3140
Email: cpauresidential@paloalto.gov
Use the sun to power your home and get a rebate!

Solar Hot Water

Phone: (650) 329-2241
Email: swhp@paloalto.gov
Use the sun to heat your water and get a rebate.

Storm Drain Engineering

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2129
Email: pwecips@paloalto.gov
After-hours problems or illegal dumping: (650) 329-2413

Storm Drain Maintenance

Municipal Service Center, 3201 East Bayshore Road, Palo Alto, CA 94303
Phone: (650) 496-6974
Email: pwps@paloalto.gov

Storm Drain Problems

Municipal Service Center, 3201 East Bayshore Road, Palo Alto, CA 94303
Phone: (650) 496-6974
Email: pwps@paloalto.gov

Storm Drain Spills

Phone: (650) 329-2413

Storm Drain Utility Fee

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2129
Email: pwecips@paloalto.gov

Storm Drains

Municipal Service Center, 3201 East Bayshore Road, Palo Alto, CA 94303
Phone: (650) 496-5935
Email: pwps@paloalto.gov
After-hours problems or illegal dumping: (650) 329-2413

Street Closure - Residential Block Party

Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: (650) 329-2130
Fax: (650) 617-3120
Email: pd@paloalto.gov

Street Repair

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 496-6974
Email: pwps@paloalto.gov

Street Sweeping

Municipal Service Center, 3201 East Bayshore Road, Palo Alto, CA 94303
Phone: (650) 496-6974
Email: pwps@paloalto.gov

Street Work Permits

Commercial Center, 285 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2496
Email: pwecips@paloalto.gov

Streetlights

Municipal Service Center, 3201 East Bayshore Road, Palo Alto, CA 94303
Phone: (650) 496-6916
Email: uccdispatch@paloalto.gov

Survey Benchmarks

Commercial Center, 285 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 496-6952
Email: pwecips@paloalto.gov

Swim Hotline - Open Dates-Hours

Phone: (650) 463-4914

Taxi Operator Application

Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: (650) 329-2130

Tennis Courts - Rentals

Lucie Stern Community Center, 1305 Middlefield Road, Palo Alto, CA 94301
Phone: (650) 329-2697
Lights: (650) 496-6900
Maintenance: (650) 496-6962

TheatreWorks (Lucie Stern/Mt. View) Box Office

Lucie Stern Community Center, 1305 Middlefield Road, Palo Alto, CA 94301
Phone: (650) 903-6000
CAPA Box Office (650) 329-2623

Traffic Safety

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2520
Email: transportation@paloalto.gov

Traffic Signals (Outages After Hours)

Phone: (650) 496-6914

Traffic Signals (Outages/Repairs)

Municipal Service Center, 3201 East Bayshore Road, Palo Alto, CA 94303
Phone: (650) 496-6914
Email: UtilitiesCommunications@paloalto.gov

Traffic Signs (Repairs)

Municipal Service Center, 3201 East Bayshore Road, Palo Alto, CA 94303
Phone: (650) 496-6974
Email: pwps@paloalto.gov

Transportation, Office of

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2520
Email: transportation@paloalto.gov

Trees

Municipal Service Center, 3201 East Bayshore Road, Palo Alto, CA 94303
Phone: (650) 496-5953
Email: pwps@paloalto.gov

Truck Route Information

Police Department, 275 Forest Avenue, Palo Alto, CA 94301
Phone: (650) 329-2683
Email: pd@paloalto.gov
Transportation: (650) 329-2520

Twilight Concert Series

Mitchell Park Community Center, 3700 Middlefield Road, Palo Alto, CA 94303
Phone: (650) 463-4940
Fax: (650) 321-5612
Email: csd@paloalto.gov
Contact the above number for recorded information.

Utilities Advisory Commission

Phone: (650) 329-2326
Email: marites.ward@paloalto.gov

Utilities Department

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2161
Email: UtilitiesCommunications@paloalto.gov

Utilities Program Services

Phone: (650) 329-2241
Fax: (650) 617-3140
Email: cpauResidential@paloalto.gov

Utilities:

Municipal Service Center, 3201 East Bayshore Road, Palo Alto, CA 94303
Phone: (650) 496-6914

Utilities: Backflow Assembly/Restrictors

Municipal Service Center, 3201 East Bayshore Road, Palo Alto, CA 94303
Phone: (650) 496-6972
Fax: (650) 496-6924

Utilities: Billing Inquiries

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2161
Fax: (650) 617-3142
Email: utilitiescustomerservice@paloalto.gov

Utilities: Conservation Programs

Phone: (650) 329-2241
Email: cpauresidential@paloalto.gov

Utilities: Credit and Collections

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2333
Fax: (650) 617-3142
Email: utilitiescustomerservice@paloalto.gov

Utilities: Customer Service Center - Information

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2161
Fax: (650) 617-3142
Email: utilitiescustomerservice@paloalto.gov

Utilities: Electric - Upgrade

Elwell Court, 1007 Elwell Court, Palo Alto, CA
Phone: (650) 566-4500

Utilities: Electric - Voltage Problems / Electric Outages / Emergencies

Municipal Service Center, 3201 East Bayshore Road, Palo Alto, CA 94303
Phone: (650) 496-6914
Utilities Dispatch

Utilities: Energy Efficiency

Phone: (650) 329-2241
Fax: (650) 617-3140
Email: cpauresidential@paloalto.gov

Utilities: Engineering-Electric & Water Gas Wastewater

Elwell Court, 1007 Elwell Court, Palo Alto, CA
Phone: (650) 566-4500
Fax: (650) 566-4536
Email: utilities@paloalto.gov

Utilities: Fiber Optic Licensing

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2241
Email: darkfiber@paloalto.gov

Utilities: Gas Leaks

Phone: (650) 329-2579
Email: cpau@paloalto.gov
If you have a gas leak, call 9-1-1 first!

Utilities: Hydrant Flushing

Phone: (650) 496-6967

Utilities: Inspector, Electric

Municipal Service Center, 3201 East Bayshore Road, Palo Alto, CA 94303
Phone: (650) 496-6977
Fax: (650) 566-4536
Email: Letty.Rodriguez@paloalto.gov

Utilities: Inspector, WGW

Municipal Service Center, 3201 East Bayshore Road, Palo Alto, CA 94303
Phone: (650) 496-6971
Fax: (650) 566-4536
Email: cpau@paloalto.gov

Utilities: Meter Reading

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2161
Fax: (650) 617-3142
Email: meter.readings@paloalto.gov

Utilities: Rates, Rules & Regulations

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2193

Utilities: Rebate Programs

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2241
Fax: (650) 617-3140
Email: cpauresidential@paloalto.gov

Utilities: Renewable Energy Programs

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2241
Email: pvpartners@paloalto.gov

Utilities: Service ON/OFF

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2161
Fax: (650) 617-3142
Email: utilitiescustomerservice@paloalto.gov

Utilities: Service Request

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2161
Fax: (650) 617-3142

Utilities: Underground Service Alert

Phone: (800) 227-2600
Call 8-1-1 before digging!

Utilities: Voice Mail (Meter Reading)

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: 650 617-3171
Fax: (650) 617-3142
Email: meter.readings@paloalto.gov

Utilities: Water - Safe Drinking Water

Phone: (650) 496-6967

Utilities: WGW Off Hours

Phone: (650) 329-2579
Dispatch for Weekends & Evenings: Water, Gas & Sewer

Utility Service Permits

Phone: (650) 566-4500
Email: utilitiescustomerservice@paloalto.gov

Utility User Tax Information

Phone: (650) 329-2241
Email: cpauresidential@paloalto.gov

Van & Carpool Programs - Permits

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 329-2520
Fax: (650) 617-3108
Email: transportation@paloalto.gov

Water - Main Breaks

Phone: (650) 329-2579
Utilities: (650) 496-6968

Water Quality Control Plant

Regional Water Control Plant, 2501 Embarcadero Way, Palo Alto, CA 94303
Phone: (650) 329-2598
Email: pwd@paloalto.gov
Fluorescent light and mercury drop-off; school program

Wells – Monitoring & Permits

City Hall, 250 Hamilton Avenue, Palo Alto, CA 94301
Phone: (650) 496-6967

Wildlife Rescue

Cubberley Community Center - T2, 4000 Middlefield Road, Palo Alto, CA 94306
Phone: (650) 494-7283