Contact Directory

We have officers on-duty 24 hours a day, 7 days a week, and 365 days a year - just the same as we've had every day since 1894.

• Police Station: Public Safety Building, 250 Sherman Avenue, Palo Alto, CA 94306
• E-mail: pd@paloalto.gov (Note: this e-mail address is not monitored 24/7, will not generate an immediate police response, and should not be used to report crimes or emergencies)
• Emergency: 9-1-1 or (650) 321-4433
• 24-hour Dispatch Center (non-emergency): (650) 329-2413

Front Desk

• Monday - Friday, 10 a.m. to 4 p.m., open for in-person service and phone service: (650) 329-2406
• After hours/weekends: (650) 329-2413

Have an anonymous tip? Here's how to reach us (not monitored 24/7):

• Send us an anonymous text message by texting the keyword PAPD and your tip to 847411
• Send us a mobile tip (including pics and video) via the "Palo Alto PD Tips" app; download for free via the App Store or Google Play
  • Watch this video on how to use our free mobile app!

• Leave us a voice mail at (650) 329-2190

Police Administration

Chief James Reifschneider
Phone: (650) 838-2778

 

Vacant
Manager, Personnel and Training

 

Lieutenant Nicolas Martinez
Manager, Administrative Services
Phone: (650) 838-2899

 

Eric Jensen
Management Analyst
Phone: (650) 329-2346

Field Services Division (Patrol and Special Operations)

Captain Zach Perron
Coordinator, Field Services
Phone: (650) 329-2115

 

Lieutenant Craig Lee
Watch Commander (A-side)
Phone: (650) 329-2637

 

A/Lieutenant Joel Hornung
Watch Commander (B-Side)
Phone: (650) 329-2683

Investigative Services Division (Detectives, Traffic, and Animal Control)

Captain Ben Becchetti
Coordinator, Investigative Services
Phone: (650) 329-2232

 

Lieutenant Kara Apple
Manager, Investigative Services
Phone: (650) 329-2632

 

Cody Macartney
Lead Animal Control Officer
Phone: (650) 496-5955

Technical Services Division (Technology, Records, and Dispatch)

Nicole Frazier
Deputy Director, Technical Services
Phone: (650) 329-2331

 

  

Lisa Scheff
Manager, Records
Phone: (650) 329-2553

 

Lindsay Moore
Manager, Communications (24-hour dispatch center)
Phone: (650) 329-2411

Independent Police Auditor

Mike Gennaco
Phone: (323) 821-0586
Email: michael.gennaco@oirgroup.com

Stephen J. Connolly
Phone: (562) 922-9337
Email: stephen.connolly@oirgroup.com

For more information about the Independent Police Auditor, please visit the Independent Police Auditor page.