Switch Your Water Heater in An Emergency

Published on April 28, 2025

Weekends, nights and evenings, and even holidays, switch quickly to a new heat pump water heater within two business days.

The City expanded its successful and seamless heat pump water heater program by adding an emergency gas water heater replacement service. 

Connect with the City’s emergency crew, Larratt Bros., a trusted local plumbing company experienced in heat pump water heater installations within Palo Alto. They will assess replacement costs, switch out your old water heater and install a new energy efficient heat pump water heater. Save time and money on a new heat pump water heater with an instant $3,500 rebate that the City will handle, plus up to $1000 in site preparation credit.

Even in a water heater emergency, you can join your neighbors saving the planet one home at a time.

650-713-3411