Cybersecurity Resources

The links on this page take you to other websites not managed by the City of Palo Alto. The City of Palo Alto is not responsible for the content of external sites.

Basic Cyber Safety

• National Cyber Security Alliance: Homepage (staysafeonline.org)
• CISA Cybersecurity Program
• Center for Cyber Safety and Education
• Consumer Information | Federal Trade Commission (ftc.gov)
• Consumer Help Center | Federal Communications Commission (fcc.gov)
• Caller ID Spoofing | Federal Communications Commission (fcc.gov)
• Internet Crime Complaint Center(IC3) | ConsumerAlerts
• Virus Total (Scan a file or check a weblink for malware)

Parents

• Protecting Kids Online | FTC Consumer Information
• FBI Publications - A Parent's Guide to Internet Safety

Cyberbullying

• Cyberbullying Research Center - How to Identify, Prevent and Respond
• Bullying/Cyberbullying | National Center on Safe Supportive Learning Environments (NCSSLE) (ed.gov)
• Cyberbullying | FTC Consumer Information
• Cyberbullying | girlshealth.gov
• Cyberbullying - National Crime Prevention Council (ncpc.org)
• Internet Safety | Cyberbullying and Cyberstalking | Office of Justice Programs (ojp.gov)
• The Stalking Prevention, Awareness, and Resource Center | SPARC (stalkingawareness.org)
• StopBullying.gov

Children and Teens

• The K-12 Cybersecurity Resource Center – In Partnership with K12 SIX (k12cybersecure.com)
• Cybersecurity (girlscouts.org)
• NetSmartz Home (missingkids.org)
• Internet Safety | Online Safety for Youth | Office of Justice Programs (ojp.gov)
• FBI Kids — FBI

Seniors

•  Cybersecurity (aarp.org blog)

Education & Career

• Cyber Career Pathways Tool  (cisa.gov)
• Cybersecurity Education & Career Resources - Stay Safe Online
• Cyberseek
• Software Engineering Institute (cmu.edu)

Privacy

• Privacy | USAGov
• Privacy and Data Security | State of California - Department of Justice - Office of the Attorney General
• Search Data Security Breaches | State of California - Department of Justice - Office of the Attorney General
• Privacy Rights Clearinghouse | Privacy Rights Clearinghouse
• National Do Not Call Registry
• Health Information Privacy | HHS.gov 

Cybersecurity Resources for Small and Medium Businesses (SMB)

The links on this page take you to other websites not managed by the City of Palo Alto. The City of Palo Alto is not responsible for the content of external sites.

General Resources

• National Cyber Security Alliance: Homepage (staysafeonline.org)
• CyberSecure My Business™ - Stay Safe Online
• CIS Center for Internet Security (cisecurity.org)
• Bad Practices | CISA
• StopRansomware.gov
• NIST Computer Security Resource Center | CSRC
• Cybersecurity Framework | NIST
• Business Privacy Resources | State of California - Department of Justice - Office of the Attorney General
• Search Data Security Breaches | State of California - Department of Justice - Office of the Attorney General
• InfraGard

Alerts and Bulletins

• Bulletins | CISA

Cybersecurity Awareness Resources

• Cybersecurity Awareness Month - Stay Safe Online (Sign up your business or organization become a champion)
• Free Publications to Share | Bulkorder (ftc.gov)

Customer Privacy

• Privacy Framework | NIST

Report an Incident

• Incident Reporting System | CISA

Operational Technology (OT), Industrial Control Systems (ICS), & SCADA resources

• Cybersecurity & Infrastructure Security Agency

Resources for Local Governments

• Cybersecurity & Infrastructure Security Agency
• Cybersecurity | Homeland Security (dhs.gov)
• Department of Defense Cyber Crime Center (DC3) > About DC3
• Law Enforcement Cyber Center (iacpcybercenter.org)
• National Vulnerability Database

The links on this page take you to other websites not managed by the City of Palo Alto. The City of Palo Alto is not responsible for the content of external sites.

Report Phishing Scams

• APWG | Unifying The Global Response To Cybercrime 
• You can forward suspected phishing emails to the following email addresses:
  • phishing-report@us-cert.gov
  • reportphishing@apwg.org
• Any phishing emails claiming to be from the IRS can be forwarded to:
  • phishing@irs.gov
• Any Unsolicited Commercial Email (SPAM) can be reported to:
  • spam@uce.gov

Reporting Fraud and Scams

• Report Scams and Frauds | USAGov
• Social Security: Fraud Prevention and Reporting | SSA
• Common Scams and Frauds | USAGov
• Report Fraud | FTC.gov

Reporting Mail & Postal Fraud

• Report Mail Fraud & Postal Fraud | USPIS

Reporting Cyber Crime (If you or someone else is in immediate danger, please call 911 or your local police.)

• Internet Crime Complaint Center(IC3)
• Cyber Investigations - United States Secret Service
• HSI Cyber Crimes Center | ICE
• Submit a suspected terrorism or threat complaint with the FBI
• Cyber Crime — FBI
• High Technology Theft Apprehension and Prosecution (HTTAP) Program | State of California - Department of Justice - Office of the Attorney General

Identity Theft

• IdentityTheft.gov
• Identity Theft | USAGov
• Identity Theft Resource Center (idtheftcenter.org)
• Identity Theft (justice.gov)
• Taxpayer Guide to Identity Theft | Internal Revenue Service (irs.gov)
• Annual Credit Report
• Identity Theft | State of California - Department of Justice - Office of the Attorney General

Report Ransomware

• Internet Crime Complaint Center(IC3) | Ransomware

File a Consumer Complaint

• Consumer Financial Protection Bureau (consumerfinance.gov)
• Submit a complaint | Consumer Financial Protection Bureau (consumerfinance.gov)
• Information for industry whistleblowers | Consumer Financial Protection Bureau (consumerfinance.gov)
• Consumer Complaint Against A Business/Company | State of California - Department of Justice - Office of the Attorney General
• Federal Communications Commission Complaints

Report Protected Health Information Violation

• Filing a HIPAA Complaint | HHS.gov

Report a Cyber Incident

• Incident Reporting System | CISA.gov

Report Child Predators & Child Pornography

• iGuardians™: Combating Child Predators | ICE
  • To report a crime, Child Exploitation/Pornography, Human Trafficking & Smuggling
  • Call 866-347-2423 (TTY for hearing impaired: 802-872-6196)
  • Or visit the ICE Tip Line
• Submit a complaint with the National Center for Missing and Exploited Children (NCMEC)
  • Suspected child sexual exploitation or missing children may be reported to the National Center for Missing & Exploited Children, an Operation Predator partner, via its toll-free 24-hour hotline, 1-800-843-5678
• Child Pornography Victim Assistance (CPVA) — FBI
• Sextortion | FBI
• Protecting Children Online | State of California - Department of Justice - Office of the Attorney General
• Project Safe Childhood | Department of Justice
• CyberTipline (missingkids.org)
  • NCMEC’s CyberTipline is the nation’s centralized reporting system for the online exploitation of children including child pornography. 

Cyber Stalking

• Stalking | Office for Victims of Crime (ojp.gov)

The links on this page take you to other websites not managed by the City of Palo Alto. The City of Palo Alto is not responsible for the content of external sites.

Educational Resources for a Career in Cybersecurity

• National Initiative for Cybersecurity Careers and Studies (cisa.gov)
• Cyber Career Pathways Tool (cisa.gov)
• Workforce Framework for Cybersecurity (NICE Framework) (cisa.gov)
• National Initiative for Cybersecurity Education (NICE) | NIST
• Cybersecurity Education & Career Resources - Stay Safe Online
• Cyberseek
• National Centers of Academic Excellence (nsa.gov)

Resources for Cybersecurity Professionals

• NIST Computer Security Resource Center | CSRC
• Bad Practices | CISA
• National Risk Management Center (NRMC) | CISA
• StopRansomware.gov
• InfraGard
• Cybersecurity Framework | NIST
• StateRAMP
• FedRAMP.gov
• CVE - Home (mitre.org)
• OVAL - Open Vulnerability and Assessment Language (mitre.org)

Professional Organizations

• Advancing IT, Audit, Governance, Risk, Privacy & Cybersecurity | ISACA
• Cybersecurity and IT Security Certifications and Training | (ISC)² (isc2.org)
• Information Systems Security Association - ISSA International
• ASIS International (asisonline.org)
• Municipal Information Systems Association of California (MISAC)
• MS-ISAC (cisecurity.org)