Palo Alto Airport Transient Fees

Palo Alto Airport is committed to providing safe, seamless, and efficient aviation experience for all of our visitors. Effective January 1, 2026, management of the City's Non-Based Aircraft and Charter & Air Taxi Flight Operation charges switched from Altaport to Vector Airport Systems via their PLANEPASS®. To help plan your trip, we have outlined the airport transient billing process below

Transient Aircraft Fees & Exemptions

Fees are assessed to transient operators and automobiles as per the FY26 Rates and Fees Schedule(PDF, 67KB)

The following aircraft and operation types are exempt from fees: 

  • PAO Tenant-based aircraft
  • Touch and Go operations
  • Maintenance flights conducted within maintenance business' leased areas
  • U.S Military, federal government, or police operators
  • Angel Flights

Automobile Parking Fees

Fees are assessed to transient operators and automobiles as per the FY26 Rates and Fees Schedule(PDF, 67KB)

Short and long-term vehicle parking adjacent to the Palo Alto Airport Terminal building is managed by Altaport. To register your vehicle for parking please click here.

Vector PLANEPASS® Fee Billing and Collection Service

If applicable, any fees charged by FBO(s) are separate from the fees billed and collected by Vector. 

Vector sends a monthly invoice to an aircraft’s responsible party after the conclusion of each month.

Vector’s PLANEPASS service provides an Operator Self-Service Portal that allows operators to:

  • Update contact information
  • View and download invoices
  • View account history
  • Enroll in electronic invoicing
  • Process credit card payments

To log into the portal, use the operator ID and invoice number shown on the Vector invoice. If you have not previously received an invoice from Vector, please contact our PLANEPASS® team to set up an account.

Credit Cards Accepted: AVCARD, American Express, Visa, MasterCard, and Discover. There is a service provider processing fee of 3% of the total amount paid.

Checks can be mailed to the remittance address shown in the upper left corner of any Vector invoice and must include the Invoice Number or Operator ID. Since Vector handles the billing for multiple airports, please make sure your payment is mailed to the airport payment address shown on the invoice.

ACH/Wire Payments: Please email billing@vector-us.com to get banking details. Remittance information should also be sent to this email address.

Questions & Support

Contact PLANEPASS®
1-888-588-0028 (Option 1)
billing@vector-us.com
Office hours: Monday through Friday, 9 a.m. to 7 p.m. EST

Click here(PDF, 300KB) to view Vector’s Authorization to Bill letter.

Click here(PDF, 559KB) to view Altaport's Authorization to Bill letter. 

If you have any questions regarding this Authorization to Bill or the Airport’s fee structure, please contact the Palo Alto Airport at:

(650) 329-2444

PAO@PaloAlto.Gov

We look forward to serving you and welcome you to Palo Alto Airport!