Rate Assistance Program (RAP)
We have a rate discount for qualifying customers.
Discount based on medical or financial need
Qualifying applicants may receive a 25% discount on gas charges and a 35% discount on electricity charges, based on medical or financial need.
- Medical need: Requires a physician's certification confirming that a medical condition, treatment, or equipment causes higher than normal utility use.
- Financial need: Based on household income. Effective July 1, 2026, the income qualification for the Rate Assistance Program is increasing from 50% to 80% of area median income (approved by City Council on June 1, 2026). Customers who meet the income guidelines below qualify; eligibility is based on the household's most recent monthly income.
Qualifying Income Level Chart as of July 1, 2026
|
Size of Household
|
Monthly
|
Yearly
|
|
1
|
$9,500
|
$113,700
|
|
2
|
$10,800
|
$129,950
|
|
3
|
$12,200
|
$146,200
|
|
4
|
$13,550
|
$162,400
|
|
5
|
$14,600
|
$175,400
|
|
6
|
$15,700
|
$188,400
|
|
7
|
$16,800
|
$201,400
|
|
8
|
$17,900
|
$214,400
|
|
For each additional person, add
|
|
$13,000
|
|
*Levels based on State and Federal Department of Housing and Community Development effective July 1, 2026
|
Rate Assistance Program (RAP) Application (English)(PDF, 1MB)
Rate Assistance Program (RAP) Application (Spanish)(PDF, 1MB)
Rate Assistance Program (RAP) Application (Traditional Chinese)(PDF, 1MB)
Rate Assistance Program (RAP) Application (Russian)(PDF, 2MB)