Switch Your Water Heater Quickly and in An Emergency

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Weekends, nights and evenings, and even holidays, switch quickly to a new heat pump water heater within two business days.

New! Save an additional $500 when you switch to a heat pump water heater. Whether you want to switch fast or are in an emergency, for a limited time save even more. One call does it all! (650) 713-3411.

The emergency gas water heater replacement service is an expansion of the City's successful and seamless heat pump water heater program.

Connect with the City’s emergency crew, Larratt Bros., a trusted local plumbing company experienced in heat pump water heater installations within Palo Alto. They will assess replacement costs, switch out your old water heater and install a new energy efficient heat pump water heater. Save time and money on a new heat pump water heater with an instant $3,500 rebate that the City will handle, plus up to $1,000 in site preparation credit.

Even in a water heater emergency, you can join your neighbors saving the planet one home at a time.

(650) 713-3411

If you're ready to make the switch and want it done fast, let us know and we'll connect you to our emergency crew - Larratt Bros. - to have your water heater replaced within 48 hours.  

Weekend service is available at an extra charge.