Microsoft Service Outage

Microsoft has confirmed a service disruption affecting Outlook and other Microsoft products may also be impacted. No critical City service impacts are known at this time. The service disruption is impacting City email. There may be a delay in email response as a result. If your service request is urgent, please contact departments directly by phone.

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Utilities News

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64 Result(s) Found

Preparing for El Niño: What We Heard at Our Storm Prep Open House

Published on November 05, 2026

Storm readiness starts now. Find answers to community questions heard at the Open House and learn about how you can prepare for winter coming.

Tagged as: , City Projects, News Releases, Public Safety

STORM UPDATES

Published on October 05, 2026

Gain real-time information on storm related impacts.

Tagged as: , News Releases, Public Safety

Utility Bill Payment Processing Fees

Published on October 28, 2026

Beginning September 15, 2026, the City of Palo Alto Utilities (CPAU) will transition the cost of credit and debit card processing fees for utility bill payments to the cardholder.

Tagged as: , News Releases

Celebrate Heat Pump Water Heater Week!

Published on October 26, 2026

October 26 to 29 is Heat Pump Water Heater Week. This year, we're celebrating the love and the many reasons people are switching to a heat pump water heater.

Tagged as: , News Releases

Every Drop Counts: Simple Ways to Save Water This Summer

Published on July 15, 2026

Summer in Palo Alto often brings warmer days, drier weather and increased water use across homes, businesses and public spaces. It’s a great time to think about the everyday choices that help us use water more efficiently.

Tagged as: , News Releases

Public Power and Public Natural Gas Week

Published on September 30, 2026

From October 5-9, we're celebrating Public Power and Public Natural Gas Week to raise awareness about the benefits of public utilities!

Tagged as: , Public Safety

Sustaining Our Future: Together We're on a Path to Reduce GHGs

Published on September 23, 2026

Check out part two of the Sustaining Our Future community update to take a closer look at how Palo Alto is building climate resilience. From the Palo Alto Horizontal Levee Pilot Project taking shape at the Baylands Nature Preserve, to other major capital projects happening behind the scenes, here’s what’s underway across our community as we work toward our mission to reduce emissions by 80%.

Tagged as: , News Releases