The Palo Alto Community Survey is a feedback tool that helps the City Council and City staff understand community perspectives on current services and programs, as well as unmet needs and priorities.The survey is open citywide for all residents. Share feedback before September 30.
Weekends, nights and evenings, and even holidays, switch quickly to a new heat pump water heater within two business days.
New! Save an additional $500 when you switch to a heat pump water heater. Whether you want to switch fast or are in an emergency, for a limited time save even more. One call does it all! (650) 713-3411.
The emergency gas water heater replacement service is an expansion of the City's successful and seamless heat pump water heater program.
Connect with the City’s emergency crew, Larratt Bros., a trusted local plumbing company experienced in heat pump water heater installations within Palo Alto. They will assess replacement costs, switch out your old water heater and install a new energy efficient heat pump water heater. Save time and money on a new heat pump water heater with an instant $3,500 rebate that the City will handle, plus up to $1,000 in site preparation credit.
Even in a water heater emergency, you can join your neighbors saving the planet one home at a time.
(650) 713-3411
If you're ready to make the switch and want it done fast, let us know and we'll connect you to our emergency crew - Larratt Bros. - to have your water heater replaced within 48 hours.
Weekend service is available at an extra charge.